Your BoatSmart HQ membership is your key to unlocking a suite of valuable benefits, all of which will help you get maximum value from your vessel.

From dedicated BoatSmart HQ team support, market-leading technology that brings everything together in the palm of your hand, through to valuable partner benefits such as exceptional Marine Insurance packages - it pays to be a member.

Your own dedicated First Mate

Your dedicated First Mate is your go-to-guy for everything, from carrying out your vessel’s regular inspections to helping you get cast off your next trip. Our highly experienced First Mates are valuable sources of knowledge that you can turn to whether it’s engine repairs or voyage planning.

If you’d like to speak with the First Mate you’re likely to be paired with first before joining, check out the Locations tab.

Benefits of your Dedicated First Mate

Regular Vessel Inspections

The regular vessel inspections carried out by your BoatSmart HQ First Mate reduces the chance that your vessel will meet unexpected problems while at sea. In addition to the added safety and peace-of-mind, keeping your vessel in optimal condition also reduces your maintenance costs and maximizes the time that your boat is available for use.

BoatSmart HQ Managed:
Months in use 11 | Cost of maintenance – circa $10k

Months in use 9 | Cost of maintenance – circa $30k [Extra costs: Lift, covered storage, labour, additional parts]

Benefits of Regular Vessel Inspections
BoatSmart HQ employee completing a vessel maintenance plan

Preventative Maintenance

At the heart of the BoatSmart HQ brand is preventative maintenance. The more that can be done to proactively identify and manage potential issues before they become a problem – the more time [off the water] and money you will inevitably save.

In the same way in which we service our cars, BoatSmart HQ helps to wrap a formal schedule of preventative maintenance around your vessel, and it just happens. Like clockwork. And in every instance where maintenance is required, you will be contacted for prior approval on the BoatSmart HQ App.

Seamless. Proactive. And almost always cost-neutral [against the cost of membership].

No brainer.

Benefits of Preventative Boat Maintenance

New Boat Warranty Management

BoatSmart HQ works with a growing number of Australasia’s leading marine importers, such as Sports Marine and Ray White Marine, who represent some of the world’s most sought after brands. These include Princess Yachts, Nimbus, Ferretti Yachts, Riva, Pershing, and more.

In partnership, BoatSmart HQ is engaged to provide an end-to-end warranty management programme as a formal after-sales service.  This ensures everything runs hassle-free across the duration of your warranty period, and you can relax and enjoy the best new boat experience in the market.

Talk to your Marine Importer or Boat Broker about whether they are working with BoatSmart HQ, so you can take advantage of this service too.


Benefits of New Boat Warranty Management

Digital Ship's Log

The Ship’s Log is where you can find every Vessel Inspection Report [VIR] as well as a record of all of the repairs, refits, and upgrades that have ever been done to your boat.

Each report is a running audit for your vessel including vital systems and components prone to failure. The Ship’s Log is instantly accessible to owners online on their BoatSmart HQ members’ App, and is now helping boat owners reduce their insurance premiums. Contact us today to learn more about the Marine Insurance opportunities available to you as part of your BoatSmart HQ membership.

This is my first sea-bound boat. With my BoatSmart First Mate’s knowledge on tap, I have true comfort I am being kept safe, and he’s saving me time and money!
— Steve – GulfStream 38

Contact Us

Marine Insurance

Your boat is a valuable asset, and insurance is an absolute must. BoatSmart HQ has a Marine Insurance partnership with leading insurance provider, Gallagher, and its underwriting network including QBE.

As a BoatSmart HQ member, you can access their preferential market rates, as they know your boat is being well serviced and maintained by the BoatSmart HQ team.

Depending on the value of your vessel, your saving may fully offset the cost of your annual BoatSmart HQ membership. Contact us today to find out more.


Associated Benefits

Pre-Purchase Inspection Reports

If you're about to purchase a new boat, BoatSmart HQ can give you peace-of-mind with a comprehensive Pre-Purchase Vessel Inspection & Report.

Before you commit to a significant spend, know exactly where you stand, with our fast and cost-effective service. It could be the best investment you'll ever make.

Contact Us

Vessel Re-Fit Management

If it's time to look at some upgrades on your boat, we can help take care of the process for you. From decor options to electronics, through to engineering to plumbing, we've got preferred partners that can manage it all.

Talk to your First Mate today about your re-fit vision and how we can help make it a reality.

Contact Us

VIP Leisure Services

Walk On is a managed service that ensures that your boat is fully staged, checked, operational and ready to go out on the water so you can literally climb aboard and cruise away.

Walk Off is the perfect way to end a cruise experience. Within 24 hours we will revisit your vessel to re-stage it, shipshape for your next adventure out on the water.

Contact Us

Valet Services

There's nothing better than walking on to your vessel, and it's looking as immaculate as the day you bought it. Our BoatSmart HQ preferred partner network can take care of this for you.

From Washing / Polishing & Waxing services, Interior Cleaning [carpets, glass, leather, vinyl, galleys, showers & toilets), though to a full Vessel Valet, we have options to suit your needs.

Contact Us


Contact Us